隐私政策
- 更新日期:2026年10月26日
- 生效日期:2026年10月26日
感谢您信任并使用深圳市沃特实业有限公司(以下简称“VoisWork”或“我们”)开发和运营的VoisWork企业版(以下简称“本应用”)。我们非常重视您的隐私。本隐私政策说明了本应用收集哪些个人信息,以及我们如何使用、存储、共享和保护这些信息,同时说明您享有的权利与选择。除本政策另有规定外,在未征得您事先许可的情况下,我们不会将这些信息对外披露或向第三方提供。本隐私政策会不时更新,并属于本应用服务使用协议不可分割的一部分。如您对本政策内容有任何疑问、意见或建议,您可通过本政策末尾提供的联系方式与我们联系。
本政策将帮助您了解以下内容:
一、适用范围
二、我们如何收集和使用个人信息
三、我们如何存储个人信息
四、我们如何共享、转让、公开披露个人信息
五、我们如何保护个人信息安全
六、如何注销账号
七、本隐私政策如何更新
八、如何联系我们
一、适用范围
本政策适用于VoisWork企业版应用及其相关服务,包括:
1、 您所在企业的管理员为您开通工作账号时提供的账号信息,以及您在使用本应用过程中提供的信息;
2、 您使用本应用时自动收集的信息,包括设备信息、IP地址和日志数据;
3、 您通过本应用收发的内容,包括消息、语音、照片、视频、文件和位置。
本应用集成的第三方服务按其各自的隐私政策处理数据,具体清单及链接见本政策第二节。
本应用是面向企业用户的沟通与管理工具(在企业内部提供对讲、消息、位置共享与任务调度)。员工账号由您所在企业的管理员统一创建和管理,本政策适用于我们通过本应用对您个人信息的处理。本应用不面向13周岁以下儿童(或您所在司法辖区规定的同等最低年龄),我们也不会在知情的情况下收集儿童的个人信息。
二、我们如何收集和使用个人信息
收集个人信息的目的在于向您提供产品/或服务,并且保证我们遵守适用的法律、法规以及其他规范性文件。您有权自行选择是否提供该信息,但多数情况下,如果您不提供,我们可能无法向您提供相应的服务,也无法回应您遇到的问题。
1、账号与身份认证:您的工作账号由您所在企业的管理员创建,本应用不提供自助注册。我们使用您的用户ID、昵称,以及在您账号已绑定的情况下使用您的手机号码或电子邮箱,用于登录身份认证,并向您发送(短信或邮件)验证码用于身份验证、密码重置和账号管理。如果您不提供验证码,对应操作将无法完成。
2、设备与日志信息:我们会收集您的设备标识符(Android ID)、设备型号、操作系统版本、网络状态、IP地址以及访问/事件日志,用于将您的账号与设备绑定、保障登录状态安全以及诊断故障。我们不会收集您的IMEI、SIM卡IMSI、OAID或广告标识符,也不会读取您的通讯录、通话记录、短信或已安装应用列表。
3、您收发的内容:您发送的文本消息、语音消息、照片、视频、文件、位置消息以及群组信息,会经我们的服务器中转,以送达您选择的接收人并在您的多设备间同步,同时也会保存在您的设备本地。您可以在“设置”中开启“自动清理聊天记录”,定期删除本地历史记录。
4、位置信息:用于地图、打卡、实时位置共享、轨迹记录等基于GPS的服务,具体视您所在企业的配置而定。当您明确授权“始终允许”时,我们还会在本应用处于后台时收集位置信息,且仅用于支持由您或您所在企业发起的位置共享或轨迹记录;在申请该权限之前,我们会在应用内向您单独说明。后台位置信息不会用于广告或用户画像,您可以随时在系统设置中关闭。
5、设备权限:开启以下任一权限即代表您授权我们收集相应数据,关闭后将影响对应服务:
a) 麦克风:用于对讲和语音消息,包括通过已连接的蓝牙手咪进行对讲。我们仅在您按住对讲按键或录制语音消息时采集语音,且只传输给您选择的对讲组或联系人。
b) 相机:用于扫描二维码以及拍摄照片或视频进行分享。您拍摄的照片或视频会先保存在本应用在您设备上的私有目录中,然后再发送。
c) 照片与文件:当您发送照片或视频时,您通过系统照片选择器进行选择,本应用仅访问您在选择器中选中的项目(完整支持 Android 的“选择部分照片”授权)。您选择发送的文件,仅通过系统文件选择器访问。语音消息及其他媒体文件保存在本应用在您设备上的私有目录中。在 Android 10 以下的系统上,将导出文件保存到公共 Download 目录才需要额外申请存储权限。
d) 附近的设备(蓝牙):蓝牙仅用于发现并连接您的VoisWork蓝牙配件(例如对讲按键、蓝牙手咪),不会用于推断您的实际位置。在 Android 12 及以上系统,发现和连接蓝牙设备需要“附近的设备”权限;申请定位权限仅是因为部分设备在进行蓝牙扫描时需要该权限。
e) 通知:在您授权的情况下(Android 13 及以上系统会向您申请),我们会发送新消息和服务提醒通知。
6、我们不做的事:我们不会出售您的个人信息,不会将您的信息用于第三方广告。本应用不包含任何广告SDK,不收集、不使用广告标识符,且不会在设备开机时自启动。
第三方SDK
a) 阿里云对象存储OSS SDK
开发者:阿里云计算有限公司
业务场景:我们的云存储服务,用于上传和下载您发送的文件、图片、视频和头像
收集方式:在本应用上传或下载您的内容时收集
处理的个人信息:设备型号、操作系统版本、网络状态、IP地址、访问日志,以及正在上传或下载的文件内容
隐私政策链接:https://terms.alicdn.com/legal-agreement/terms/privacy_policy_full/20240202100310511/20240202100310511.html
说明:阿里云SDK隐私声明中列出的其他设备标识符,仅在应用申请对应系统权限时才可获取,本应用未申请这些权限。
b) Google Maps / Google Play services
开发者:Google LLC
业务场景:地图展示与定位功能
收集方式:在您使用地图或定位功能时收集
处理的个人信息:位置信息、设备信息、IP地址
隐私政策链接:https://policies.google.com/privacy
三、我们如何存储个人信息
本应用收集的有关您的信息将保存在本应用及(或)其关联公司的服务器上。这些信息可能传送至您所在国家、地区或本应用收集信息所在地的境外,并在境外被访问、存储和展示。
本应用与我们的服务器之间的数据传输采用加密传输(HTTPS/TLS)。聊天数据库、登录凭据和业务文件已排除在设备云备份(包括 Google Drive 云备份)和设备间迁移之外,因此您的消息和登录凭据不会被复制到云备份中。
位置轨迹数据仅保留 1 个月,且仅用于提供轨迹功能,期满后删除。
四、我们如何共享、转让、公开披露个人信息
我们仅在下列情形下披露您的个人信息:
1 经您事先同意(包括但不限于您以电子数据方式进行同意确认);
2 在您的组织内部:您发送的信息(消息、语音、位置、文件)会被送达您选择的同事、群组或频道;
3 向服务提供商:我们使用服务提供商来运营本服务,包括云基础设施、消息中转、文件存储、验证码的短信/邮件发送,以及第二节列明的地图/定位服务。这些服务提供商仅代表我们处理数据;
4 根据法律的规定,或应监察机构、行政机构或司法机构的要求向其披露。
我们不会将您的个人信息共享给第三方用于其自身的营销目的。
五、我们如何保护个人信息安全
1 本应用帐号均有安全保护功能,请妥善保管您的用户名及密码信息。本应用将通过对用户密码进行加密等安全措施确保您的信息不丢失,不被滥用和变造。尽管有前述安全措施,但同时也请您注意在信息网络上不存在“绝对完善的安全措施”,您还是应当通过经常性更改登录密码等方式采取有效的自我保护措施。
2 在通过消息、语音或文件向其他用户分享个人信息时,也请您妥善保护,仅在必要的情形下向他人提供。如您发现自己的个人信息泄密,尤其是本应用用户名及密码发生泄露,请您立即联络本应用客服,也可同时联系警方,以便本应用采取相应措施。
六、如何注销账号
本应用作为面向企业用户的沟通管理工具,员工账号的创建、注销均由您所在企业的管理员统一管理。如您需要注销账号,请直接联系您所在企业的管理员通过电脑端登录 VoisWork企业管理系统 完成相关账号注销操作。
VoisWork企业管理系统地址: https://www.voiswork.com
操作路径:通讯录 → 成员管理 → 操作 → 注销成员
本应用内也提供“注销账号”指引页(应用内路径:设置 → 注销账号),展示您所在市场对应的管理系统地址及上述操作路径。
在收到企业管理员的注销指令后,我们将依据其授权对您的账号进行注销。注销账户的行为是不可逆的,我们将停止为您提供产品或服务,不再收集您的个人信息,并依据您的要求删除与您账户相关的个人信息或匿名化处理,但法律法规另有规定或监管部门另有要求的除外。已送达其他成员设备的内容,将在该成员自行删除前继续保留在其设备上。
七、本隐私政策如何更新
1 如果决定更改隐私政策,我们会在本政策中、本公司网站中以及我们认为适当的位置发布这些更改,以便您了解我们如何收集、使用您的个人信息,哪些人可以访问这些信息,以及在什么情况下我们会透露这些信息。
2为确保本政策符合中国(不包括:台湾、香港、澳门三地区)法律规定,本公司保留随时修改本政策的权利,因此请经常查看。如对本政策做出重大更改,本公司会通过网站通知的形式告知。
3 本政策的当前版本也可在本应用内查看(登录页 → 隐私政策,或 关于 → 隐私政策)。
八、如何联系我们
如您对本政策内容有任何疑问、意见或建议,请通过以下方式与我们联系:
深圳市沃特实业有限公司
地址:深圳市福田区彩田路彩虹新都彩云阁17A
电子邮箱:sales@weila.hk
感谢您花时间了解我们的隐私政策!
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Privacy Policy
- Updated: October 26, 2026
- Effective: October 26, 2026
Thank you for trusting and using the VoisWork application (“this App”) developed and operated by Shenzhen Voit Industrial Co., Ltd. (“VoisWork” or “we”). We take your privacy seriously. This Privacy Policy describes what personal information this App collects and how we use, store, share, and protect it, as well as the rights and choices available to you. Unless otherwise specified herein, we will not disclose or provide your information to third parties without your prior consent. This Privacy Policy may be updated periodically and forms an integral part of our Terms of Service. If you have any questions, comments, or suggestions regarding this policy, please contact us using the information provided at the end of this document.
This policy will help you understand:
- Scope of Application
- How We Collect and Use Personal Information
- How We Store Personal Information
- How We Share, Transfer, and Disclose Personal Information
- How We Protect Personal Information Security
- How to Delete Your Account
- How This Privacy Policy Is Updated
- How to Contact Us
1. Scope of Application
This policy applies to the VoisWork App and its associated services. It covers:
1.1 Account information provided by your organization’s administrator when your work account is created, and information you provide when using the App;
1.2 Information automatically collected when you use the App, including device information, IP address, and log data;
1.3 The content you send or receive through the App, including messages, voice, photos, videos, files, and location.
Third-party services integrated in the App process data under their own privacy policies; they are listed with links in Section 2.
This App is a communication and management tool for enterprise users (push-to-talk intercom, messaging, location sharing, and task dispatch within an organization). Employee accounts are provisioned and managed by your organization’s administrator; this Policy applies to our processing of your personal data through the App. This App is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal data from children.
We collect personal information to provide services and ensure compliance with applicable laws. While providing information is voluntary, without it we may be unable to deliver certain services or address your inquiries.
1 Account and authentication: Your work account is created by your organization’s administrator; the App has no self-registration. We use your user ID and display name and, where bound to your account, your phone number or email address, to authenticate logins and deliver verification codes (SMS or email) for identity verification, password reset, and account management. If you do not provide the verification code, the corresponding operation cannot complete.
2 Device and log information: We collect your device identifier (Android ID), device model, operating system version, network status, IP address, and access/event logs to bind your account to your device, keep your login session secure, and diagnose faults. We do not collect your IMEI, SIM IMSI, OAID, or advertising identifier, and we do not read your contacts, call logs, SMS messages, or installed-app list.
3 Content you send and receive: Text messages, voice messages, photos, videos, files, location messages, and group information you send are relayed through our servers to deliver them to the recipients you select and to sync across your devices, and are also stored locally on your device. You can enable “auto clear chat history” in Settings to periodically delete local history.
4 Location: For GPS-based services such as mapping, check-in, real-time location sharing, and route/track recording, subject to your organization’s configuration. When you explicitly grant “Allow all the time”, we also collect location while the App is in the background, solely to support the location sharing or track recording session initiated by you or your organization; a separate in-app disclosure is shown before that permission is requested. Background location is not used for advertising or profiling, and you can disable it at any time in system settings.
5 Service Permissions: Enabling these permissions authorizes us to collect corresponding data. Disabling them will affect related services:
a) Microphone: For push-to-talk intercom and voice messages, including talking through a connected Bluetooth hand microphone. Your voice is recorded only while you hold the intercom button or record a voice message, and is transmitted only to the groups or contacts you select.
b) Camera: For QR code scanning and for taking photos or videos to share. Photos or videos you capture are first saved in the App’s own private storage on your device and then sent.
c) Photos and files: When you send photos or videos, you select them in the system photo picker and the App accesses only the items you pick there (it fully supports Android’s “select photos” limited access). Files you choose to send are accessed only through the system file picker. Voice messages and other media are saved in the App’s own private storage on your device. On Android versions older than 10, saving exported files to the shared Download folder additionally requires the storage permission.
d) Nearby devices (Bluetooth): Bluetooth is used only to discover and connect your VoisWork Bluetooth accessories (e.g., PTT buttons and Bluetooth hand microphones); it is not used to infer your physical location. On Android 12 and above, discovering and connecting to Bluetooth devices requires the “Nearby devices” permission; the location permission is requested only because some devices require it for Bluetooth scanning.
e) Notifications: With your permission (requested on Android 13 and above), we send notifications for new messages and service alerts.
6 What we do not do: We do not sell your personal information. We do not use your information for third-party advertising. This App contains no advertising SDKs, does not collect or use advertising identifiers, and does not start automatically when the device powers on.
Third-Party SDKs
a) Alibaba Cloud OSS SDK
Developer: Alibaba Cloud Computing Co., Ltd.
Purpose: Our cloud storage service, used to upload and download the files, images, videos, and profile pictures you send
Collection method: Collected when the App uploads or downloads your content
Data processed: Device model, operating system version, network status, IP address, access logs, and the content of the files being uploaded or downloaded
Privacy Policy: https://terms.alicdn.com/legal-agreement/terms/privacy_policy_full/20240202100310511/20240202100310511.html
Note: Alibaba Cloud’s SDK privacy statement describes additional device identifiers that are only accessible where an app requests the corresponding system permissions; this App does not request those permissions.
b) Google Maps / Google Play services
Developer: Google LLC
Purpose: Map display and location features
Collection method: Collected when you use map or location features
Data processed: Location information, device information, IP address
Privacy Policy: https://policies.google.com/privacy
The information collected about you by this App will be stored on the servers of this App and/or its affiliated companies. Such information may be transmitted to, accessed from, stored in, and displayed in countries or regions outside your country of residence or where the information was collected.
Data transmitted between the App and our servers is encrypted in transit (HTTPS/TLS). Chat databases, credentials, and business files are excluded from device cloud backups (including Google Drive backup) and device-to-device migration, so your messages and login credentials are not copied to cloud backups.
Location track data is retained for 1 month only, is used solely to provide the track features, and is deleted upon expiry.
We disclose your personal information only in the following circumstances:
1 With your prior consent (including but not limited to electronic confirmation of consent);
2 Within your organization: information you send (messages, voice, location, files) is delivered to the colleagues, groups, or channels you select;
3 To service providers: we use service providers to operate the service, including cloud infrastructure, message relaying, file storage, SMS/email delivery of verification codes, and the map/location services listed in Section 2. These providers process data on our behalf;
4 To supervisory, administrative, or judicial authorities in accordance with legal requirements or upon their request.
We do not share your personal information with third parties for their own marketing purposes.
1 All accounts of this App have security protection features. Please keep your username and password information secure. This App employs security measures such as password encryption to prevent loss, misuse, or alteration of your information. However, please note that no “perfect security measures” exist in information networks. You should also take effective self-protection measures, such as changing your login password regularly.
2 Please also take care when sharing personal information in messages, voice, or files with other users, and disclose it only when necessary. If you discover any unauthorized disclosure of your personal information—especially your username or password for this App—please contact our customer service immediately. You may also report the incident to the police so that we can take appropriate measures.
6. How to Delete Your Account
As a communication and management tool for enterprise users, the creation and deletion of employee accounts are managed by your organization’s administrator. If you wish to delete your account, please contact your administrator, who can log in to the VoisWork Enterprise Management System via computer to complete the account deletion process.
VoisWork Enterprise Management System URL: https://www.voiswork.com
Operation path: Contacts → Member Management → Actions → Delete Member
The App also provides a “Delete Account” page (in-app path: Settings → Delete Account) that shows the management system address and the operation path above for your market.
Upon receiving the administrator’s deletion request, we will process the account deletion based on their authorization. Please note that account deletion is irreversible. We will cease providing services to you, stop collecting your personal information, and delete or anonymize your account-related data upon request, unless otherwise required by laws, regulations, or regulatory authorities. Content already delivered to other members’ devices remains visible to those users until they delete it.
7. How This Privacy Policy Is Updated
1 If we decide to modify our privacy policy, we will publish these changes within this policy, on our company website, and in other locations we deem appropriate. This will help you understand how we collect and use your personal information, who has access to it, and under what circumstances we may disclose it.
2 To ensure this policy complies with the laws of China (excluding Taiwan, Hong Kong, and Macau regions), we reserve the right to amend this policy at any time. Therefore, please review it regularly. For significant changes to this policy, we will notify you through website announcements.
3 The current version of this policy is also available inside the App (Login screen → Privacy Policy, or About → Privacy Policy).
If you have any questions, comments, or suggestions regarding this policy, please contact us through the following channels:
Shenzhen Voit Industrial Co., Ltd.
Address: 17A, Caiyun Pavilion, Rainbow New City, Caitian Road, Futian District, Shenzhen
Email: sales@weila.hk
Thank you for taking the time to review our Privacy Policy!
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