Privacy Policy

Thank you for trusting and using the VoisWork (“this App”) developed by Shenzhen Voit Industrial Co., Ltd. (“VoisWork” or “we”). We take your privacy seriously. This App will use and disclose your personal information in accordance with this Privacy Policy, treating such information with the utmost diligence and prudence. Unless otherwise specified herein, we will not disclose or provide your information to third parties without your prior consent. This Privacy Policy may be updated periodically. By agreeing to our Terms of Service, you are deemed to have accepted all provisions of this Privacy Policy, which forms an integral part of our Terms of Service. If you have any questions, comments, or suggestions regarding this policy, please contact us using the information provided at the end of this document.

This policy will help you understand:

1 Scope of Application 2 How We Collect and Use Personal Information 3 How We Store Personal Information 4 How We Share, Transfer, and Disclose Personal Information 5 How We Protect Personal Information Security 6 How to Delete Your Account 7 How This Privacy Policy Is Updated 8 How to Contact Us

1. Scope of Application

1.1 Personal registration information you provide when creating an account with this App; 1.2 Information automatically collected when you use our services or visit our platform, including but not limited to your IP address, browser type, language preferences, access dates/times, hardware/software characteristics, and webpage records; 1.3 User data we obtain legally from business partners.

The following information is not covered by this Privacy Policy:

1 Search keywords entered when using our search services;

2 Information you publish on our platform, including activity participation, transaction details, and reviews;

3 Violations of laws/regulations or our rules, and corresponding measures we’ve taken.

2. How We Collect and Use Personal Information

We collect personal information to provide services and ensure compliance with applicable laws. While providing information is voluntary, without it we may be unable to deliver certain services or address your inquiries.

1 Device Optimization: We may collect device information (serial number/IMEI/OAID/UUID/Android ID/SIM IMSI), hardware model, MAC address, installed apps, and software versions to optimize display and functionality.

2 Account Creation: We collect your email number and SMS verification code for identity authentication. Without these, registration will fail.

3 Service Permissions: Enabling these permissions authorizes us to collect corresponding data. Disabling them will affect related services:

a) Microphone: For voice communication and command recognition.

b) Storage: To cache audio, images, and videos locally for playback, and share local media with other users.

c) Location: For GPS-based services like mapping and location sharing (can be disabled).

d) Camera: For QR scanning and photo/video sharing.

e) Bluetooth: For enhanced communication with Bluetooth devices.

Third-Party SDKs:

a) Alibaba Cloud OSS SDK

Developer: Alibaba Cloud Computing Co., Ltd. Purpose: File and message storage Collection method: Background collection Data collected: Device information (serial/IMEI/OAID/UUID/Android ID/SIM IMSI), hardware model, MAC address, IP address (approximate location), logs Privacy Policy: https://terms.alicdn.com/legal-agreement/terms/privacy_policy_full/20240202100310511/20240202100310511.html

3. How We Store Personal Information

The information and data collected about you by this App will be stored on the servers of this App and/or its affiliated companies. Such information and data may be transmitted to, accessed from, stored in, and displayed in countries or regions outside your country of residence or where the information was collected.

4. How We Share, Transfer, and Disclose Personal Information

Under the following circumstances, this App will disclose your personal information in whole or in part in accordance with your personal wishes or legal requirements:

1 Disclosure to third parties with your prior consent (including but not limited to electronic confirmation of consent);

2 Sharing your personal information with third parties necessary to provide the products and services you request, with your prior consent (including but not limited to electronic confirmation of consent);

3 Disclosure to supervisory, administrative, or judicial authorities in accordance with legal requirements or upon their request;

4 If you are a qualified intellectual property complainant and have filed a complaint, disclosure of your intellectual property-related information (including but not limited to IP registration number, type, and owner) to the respondent upon request to facilitate resolution of potential disputes. If you are unwilling to disclose such information, you must inform us when filing the complaint; otherwise, it will be deemed that you consent to the disclosure.

5 In transactions conducted on this App’s platform, if any party fulfills or partially fulfills its transaction obligations and requests information disclosure, this App reserves the right to provide such user with necessary information about the counterparty (including name and contact details) to facilitate transaction completion or dispute resolution.

6 Other disclosures deemed appropriate by this App in accordance with laws, regulations, or website policies.

5. How We Protect Personal Information Security

1 All accounts of this App have security protection features. Please keep your username and password information secure. This App employs security measures such as password encryption to prevent loss, misuse, or alteration of your information. However, please note that no “perfect security measures” exist in information networks. You should also take effective self-protection measures, such as changing your login password regularly.

2 When using this App’s online services for transactions, you may inevitably need to disclose personal information (e.g., contact details or mailing address) to counterparties or potential counterparties. Please protect your personal information carefully and only disclose it when necessary. If you discover any unauthorized disclosure of your personal information—especially your username or password for this App—please contact our customer service immediately. You may also report the incident to the police so that we can take appropriate measures.

6. How to Delete Your Account

As a communication and management tool for enterprise users, the creation and deletion of employee accounts are managed by your organization’s administrator. If you wish to delete your account, please contact your administrator, who can log in to the VoisWork Enterprise Management System via computer to complete the account deletion process. VoisWork Enterprise Management System URL: https://www.voiswork.com Operation path: Contacts → Member Management → Actions → Delete Member

Upon receiving the administrator’s deletion request, we will process the account deletion based on their authorization. Please note that account deletion is irreversible. We will cease providing services to you, stop collecting your personal information, and delete or anonymize your account-related data upon request, unless otherwise required by laws, regulations, or regulatory authorities.

7. How This Privacy Policy Is Updated

1 If we decide to modify our privacy policy, we will publish these changes within this policy, on our company website, and in other locations we deem appropriate. This will help you understand how we collect and use your personal information, who has access to it, and under what circumstances we may disclose it.

2 To ensure this policy complies with the laws of China (excluding Taiwan, Hong Kong, and Macau regions), we reserve the right to amend this policy at any time. Therefore, please review it regularly. For significant changes to this policy, we will notify you through website announcements.

8. How to Contact Us

If you have any questions, comments, or suggestions regarding this policy, please contact us through the following channels:

Shenzhen Voit Industrial Co., Ltd. Address: 17A, Caiyun Pavilion, Rainbow New City, Caitian Road, Futian District, Shenzhen Email: sales@weila.hk

Thank you for taking the time to review our Privacy Policy!

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